7.  Have conflicts got any advantages to your mind? 

8.  Propose your own strategy resolving conflicts and problems.      

Unit 12. The main characteristics of the true leader

Active Vocabulary

1.  In large organizations, leaders should spend no more than four hours a day in their   offices. The rest of the time, they should be out with their people, talking to lower-level employees and getting their feedback on problem areas. They should be making  short speeches and handing out awards.  

2.  The best leaders are those whose minds are never closed and who are eager to deal with new issues. Leaders should not change their minds too frequently after a major  decision has been made, but if they never reconsider, they are beginning to show a  degree of rigidity and inflexibility that creates problems for the organization.

3.  Executives must take a disciplined approach to their schedules, their post, their  telephone calls, their travel schedules and their meetings. Staying busy and working long hours are not necessarily a measurement of leadership effectiveness.

4.  Leaders may run efficient organizations, but they do not really serve the long-term interests of the institution unless they plan, set goals and provide strategic perception.

5.  The leader must be willing to pass on skills, to share insights and experiences, and to  work very closely with people to help them mature and be creative.

6.  Leaders should let people know that life is not so important that you can't sit back occasionally and be amused by what is happening. Laughter can be a great reliever of tension.

7.  Reliability is something that leaders must have in order to provide stability and  strength to organizations. Leaders must be willing to be flexible but consistency and  coherence are important elements of large organizations.

8.  Leaders must not only understand the major elements of their businesses but must also  keep up with any changes.