Exercise 2. Match words from list A with words from the list B that have a similar meaning:
A customer consumer protect activity manufacturer investigate choose buy |
B end user producer study purchase buyer action safeguard select |
Exercise 3. Match the words with the correct definitions from the list below:
protection, consumer,market research, safety, consumerism, resale, client, customer;
1. a person or business who buys something from another person or business;
2. a person who buys and uses goods and services;
3. a customer of someone who provides a professional service;
4. an organized movement for consumer protection;
5. a sale of something again;
6. the condition of being free or protected from harm;
7. the study of what products;
8. action taken against harm or loss, a defense.
Exercise 4. Put an appropriate word into the sentences:
investigated, taste, market research, the resale, accountant, safeguards, has passed, the consumption, customer, clients, consumer, consumers.
1. … have the right to return faulty goods and demand a refund from the
supplier.
2. Prices of … goods have risen by an average of 3% in the last 3 month.
3. A good hairdresser never lacks … .
4. Please serve the next … before answering the phone.
5. … of alcohol in that country is high.
6. The government … new legislation concerning health and safety in factories.
7. The Consumer’s Association … the rights of the consumer.
8 .We made money on … of our house.
9. My … prepares my tax returns every year.
10. … helped us design our products to sell better.
11. She has good … in clothes.
12. We … various towns before we decided where to buy a house.
Exercise 5. Answer the following sentences:
1.What do we call people who buying from other individuals or shop, pay for
services or order something from a company?
2. Who are the consumers?