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inquiry reply to Letter of Credit (L/C) invoice Bill of Lading (B/L) Bill of Exchange (draft) Letter of insurance explanatory letter order letter of packing letter of shipment letter of delivery offer letter of complaint indented line form heading address salutation subscription letter-head recipient reference |
запит відповідати акредитив рахунок накладна, коносамент переказаний вексель страховка пояснювальний лист замовлення пакувальний лист відправний лист лист про доставку пропозиція рекламація, скарга червона строка бланк заголовок адреса звернення підпис (заключна форма ввічливості) заголовок бланка отримувач посилання, указівка |
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sender to affix signature with best regards position p. p. (per pro), by warrant subject enclosure to enclose |
відправник ставити підпис з найкращими побажаннями посада по довіреності предмет обговорювання вкладений вкладати |
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Business letters include all kinds of commercial letters, inquiries, replies to inquiries, Letters of Credit (L/C), invoices, Bills of Lading (B/L), Bills of Exchange or drafts, letters of insurance, explanatory letters, orders, letters of packing, letters of shipment, letters of delivery, offers, letters of complaint, replies to those of mentioned above, etc.
A business letter should be as short as possible, intelligible, polite, benevolent and its language must be simple.
Rules and traditions of correspondence vary in time but some basic principles of a commercial letter remain unchanged.
A private business letter, is written by hand, each paragraph begins with an indented line. But if a letter is sent by an organization it is typed on the form of this organization. In this case it is not necessary to use indented lines.
A letter is composed of the following elements: heading, date, address, salutation text, subscription.
A letter can be typed on the organization's form. Any form has its letter-head printed typographically. The letter-head bears the name of organization or firm, sending this letter, its address, address for telegrams, telephone, telex, fax. If you do not use the form, write your address (as a sender) on the upper right side of the letter. Do not indicate your name here, it will follow your signature. Ukrainian names of foreign trade organizations are not translated into foreign languages. They are written with Latin letters using English transcription. Your telephone number may be written below.
The date is written on the right side above (under your address if the letter is written on a form or under a typographical letter-head of the form).
In Great Britain the date may be indicated as follows: 7th April, 1998 or 23 March, 1998.
In the USA it is usually written like this: April 7, 1998.
As a rule, before the address of the recipient a reference is indicated which the sender asks to mention in the reply to the letter. A common reference represents the initials of the person who wrote the letter and those of the typist who typed it.